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Post by nausea on Mar 22, 2009 16:49:20 GMT -5
A phone call from my days working the courtesy counter at a grocery store in high school: Me: Hello? Elderly woman: Hello? Yes, I just got back from your store where I was buying yogurt and I pulled the yogurt out of the bag and I looked at the yogurt and the tops were puffy. I've never seen puffy tops on yogurt before. I got the Dannon's yogurt and the tops were puffy. I'm just concerned. Me: (I have no idea wtf puffy tops mean for yogurt) Uh.... well, if you're not comfortable eating it, you can bring it back for a refund. Her: Oh well I can't come back today. I just got back and changed into my comfortable clothes heh...heh...heh... Me: Ehrm... yeah... you can bring them back whenever you like. Her: It's just so hot outside you know and I don't want to head back out when I'm already home, so I'll come back tomorrow or maybe... (she rambles on, not realizing that as the courtesy desk I have more to do than hear about how hot summers are or the status of her dairy products). Me: Excellent ma'am, have a good day. I would later discover that puffy-topped yogurt was a sign it had been properly sealed, resulting from gas released by the live cultures in the yogurt. Ah grocery store, how I despised your customer base.
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Post by Aqualung on Mar 22, 2009 17:04:54 GMT -5
.....I demand to hear as many stories about this place as you have. It sounds like it'll be hilarious. Me too.
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Post by Vene on Mar 22, 2009 23:29:25 GMT -5
I also have patients who make fun of me for my job. "Is this all you do all day?" I had one woman say "Well, I guess it's better than scrubbing floors!" Do they really think it's a good idea to piss off the person in charge of their compression? Some people also think it's a good idea to fuck with the people who make your food. Hey, I do that. Granted, it's so I can hide in the kitchen away from the stupid people instead of having to interact with them.
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Post by Napoleon the Clown on Mar 23, 2009 0:52:06 GMT -5
You... fuck with the people who prepare your food?
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Post by Vene on Mar 23, 2009 9:11:16 GMT -5
Other way around Nappy.
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Post by pdc1987 on Mar 23, 2009 12:25:59 GMT -5
Hair always trumps not getting cancer! Exactly! She then tried to just hoist her sweater up around her neck, telling me that "This will work just fine". Um, no. It really has to come all the way off or there will be fabric hanging over which will show up on the film. I also have patients who make fun of me for my job. "Is this all you do all day?" I had one woman say "Well, I guess it's better than scrubbing floors!" Do they really think it's a good idea to piss off the person in charge of their compression?I've never understood people who make fun of other people's professions. It's as if affluent people living in their bubble think there are enough high paying, glamorous jobs for *everyone* in the country. Or that anyone who does menial work is stupid, completely ignoring the big possibility of that person having been held back by economic conditions, health issues, etc. Also, on the opposite end a lot of the time they are making fun of people who have jobs that required more education and that provide higher salaries than their own jobs. That whole "you don't work hard because you work in an office" mentality comes to mind.
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Post by Oriet on Mar 23, 2009 14:14:39 GMT -5
You fuck with the food that prepares your people?
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Post by Vene on Mar 23, 2009 14:19:09 GMT -5
I am a member of Teh Guild "hobbies" of a perverse nature are required.
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Post by Vypernight on Mar 23, 2009 16:52:40 GMT -5
Okay, I need to vent.
I understand that people have trouble deciding what they want when they order a cake. I have no problem with that. What I do have a #$^#@!$# problem with is people telling me what they want, then changing their mind Right AFTER I write it down.
Customer: "I'd like the Half-Sheet Cake."
Me: "The one that feeds 40 people?"
Them: "Yes."
Me: "The one for $42?"
Them: "Yes."
(After I write it down)
Them: "Actually, I'll take a Quarter-Sheet instead."
If you're not sure, tell me you're not sure and I'll give you time to decide. My handwriting sucks enough without my having to cross out and change things over every other #%$@%^&@ order!
Also, if you order a cake for 10:00 A.M., that is the time it will definitely be ready. It might be ready earlier, but don't count on it, hence the time we agreed on. I'm so sick of these people coming in an hour early, then complaining because they have to wait for their #%%#@ cake!
And finally, we do have better things to do with our time then make a cake you have no intention of picking up! I'm trying to push for us to be able to trace calls so if someone doesn't pick up the cake, we can charge them a "Wasting our time" fee to their credit/debit card. It probably won't go through though, something about offending a few customers (That's what they said when I suggested we start making Divorce Cakes, even after I pointed out it can increase our cake sales 25%).
Rant over...for now.
Take care,
Jay
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Post by Aqualung on Mar 23, 2009 17:06:02 GMT -5
And finally, we do have better things to do with our time then make a cake you have no intention of picking up! I'm trying to push for us to be able to trace calls so if someone doesn't pick up the cake, we can charge them a "Wasting our time" fee to their credit/debit card. It probably won't go through though, something about offending a few customers (That's what they said when I suggested we start making Divorce Cakes, even after I pointed out it can increase our cake sales 25%). But don't you take their phone numbers down when you take the orders? We always do. Mostly that's for if the decorators are confused about something on the order they can call the customers up and ask them to clarify though. :/
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ouabache
Junior Member
Official Pope
Posts: 73
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Post by ouabache on Mar 24, 2009 2:06:29 GMT -5
And finally, we do have better things to do with our time then make a cake you have no intention of picking up! I'm trying to push for us to be able to trace calls so if someone doesn't pick up the cake, we can charge them a "Wasting our time" fee to their credit/debit card. It probably won't go through though, something about offending a few customers (That's what they said when I suggested we start making Divorce Cakes, even after I pointed out it can increase our cake sales 25%). Rant over...for now. Take care, Jay The simple solution would be to make everyone pre-pay for their cake when they order it.
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Post by Vypernight on Mar 24, 2009 4:37:40 GMT -5
And finally, we do have better things to do with our time then make a cake you have no intention of picking up! I'm trying to push for us to be able to trace calls so if someone doesn't pick up the cake, we can charge them a "Wasting our time" fee to their credit/debit card. It probably won't go through though, something about offending a few customers (That's what they said when I suggested we start making Divorce Cakes, even after I pointed out it can increase our cake sales 25%). But don't you take their phone numbers down when you take the orders? We always do. Mostly that's for if the decorators are confused about something on the order they can call the customers up and ask them to clarify though. :/ Oh, we call them if they don't pick them up. Even if the number does work, they'll say they forgot or they changed their mind (thanks for letting us know.) Ouabache, they won't let us make the customer prepay, we can only request it. Something about offending the customer again. (Oh Puleez!)
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funkenstein
New Member
The cool ghoul with the bump transplant
Posts: 27
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Post by funkenstein on Mar 25, 2009 7:44:12 GMT -5
I don't know what it is about old people, but it seems like they are INCAPABLE of processing any sort of information that conflicts with information they previously recieved in the subject...especially in the subject of direction.
I had an old woman come in the store a few days ago wanting to know how to get back to her town, just a few shot miles from where we were standing. The converstation went thusly:
HER: How do I get to Swartz Creek from here? ME: Well, take a right out of the parking lot onto Grand Blanc Road and a right on the next road and you'll be in Swartz Creek. HER: I talked to a man and he said to keep going that way on Linden Road (pointing North) ME: No, don't do that. You won't wind up anywhere near Swartz Creek if you go that way. HER: But... ME: You'll wind up near the mall if you go that way. HER: So I just go that way? (Pointing North again) ME: No...you want to go THAT WAY (Pointing West). HER: But that's Grand Blanc Road...the man said I want Linden Road.
This goes on for FIVE MINUTES before I just tell her to head North.
A few days earlier was another woman who was looking for a road that didn't exist and the combined efforts of four customers and myself were unable to convince her that whoever gave her directions gave her the wrong name of the road. I gave up on her too, turning her loose to look for a road she'll never find.
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Post by Vypernight on Mar 25, 2009 7:55:51 GMT -5
Sounds like the little old lady who approached me once.
Her: "Can you tell me the way out?"
Me: "Excuse me?"
Her: "Where's the way out of the store?"
(I wanted to say) "There is not way out...you're stuck in here forever! MUHAAAAHHA!"
<THUD>
"OMG, I killed her."
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Post by Caitshidhe on Mar 25, 2009 9:39:21 GMT -5
I was hostessing at a diner, and occasionally I'd have to do drink orders for tables when it got really busy. One Saturday morning during the breakfast rush, I was taking a few tables their drinks and one older man asked for... a beer.
o.0
Okay, whatever, it's his liver and his breakfast, not mine. At the time I was underage and it was illegal for me to serve alcohol, and I told him that I'd have to get someone else to bring him his beer so it might be a few minutes. I brought the rest of the drinks to the table, but not the beer, and the second I set the drinks down he asked me, "Where's my drink?" I reminded him that it was against the law for me to bring him alcohol and that one of the other servers would be around in a minute.
It ended up being quite a few minutes because they were just very busy, and every time I passed his table he kept 'reminding' me--"EXCUSE ME, MISS, I'M STILL WAITING FOR MY DRINK!"
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